FAQs

Q: How do I change the date/time on my phone system?                                                   
A:  Follow the instructions below to change the time on your Comdial phone system.  All changes must be made from the Attendant's Station phone

	DX-80 Click above to download instructions to change the time on the DX-80
	DXP, DXP Plus, FX series (Impact Classic and Impact SCS Phones): ITCM, *, #, 0, *, 01, MM, DD, YY, HH, MM, #, SPKR to end
	Executech, Executech II, or Centratech: ITCM, *, #, YY, MM, DD, HH, MM
	Executech XE: ITCM, *, #, 01, YY, MM, DD, HH, MM, (Dial 1-7 for day of the week, where Sunday=1 and Saturday=7), MNTR or SPKR to end.
	Executech 2000, Unisyn, DSU, DSUII, Americom, Express: ITCM, *, #, 01, YY, MM, DD, HH, MM, SPKR to end

Q: Why should I choose A+?
A: A+ is locally owned and operated. We care about the community and our customers. Our dedicated staff is committed to providing you with the highest levels of customer service. A+ offers a line of products and services designed to provide our customers with a full range of security options and communications possibilities.
All of our work comes complete with the following:

	One-Year Warranty - on parts and labor during normal use of the equipment
	24 Hour Emergency Repair Service - Like our monitoring, our service department also operates 24/7 and, should you need a technician to repair your systems, we guarantee service within 24 hours of your call.
	Certificate of Installation - Use this for possible savings on your insurance premiums.

Q: Why should my fire or intrusion alarms be monitored?
A: For complete protection of your employees, possessions and data, all systems must be monitored in order for the appropriate response agency to be notified. You can't be at your place of business 24-hours a day. Our monitoring center is watching over your business when you can't be.

Q: Will the monitoring center receive an alarm signal if the alarm is not armed?
A: No, it will not. Thorough training of your employees will be necessary to insure that when they exit the premises, your system is armed to fully protect your business.

Q: What happens to my security monitoring if the phones are dead or the lines are tampered with?
A: Typically if your phone lines are dead due to inclement weather or tampering, the alarm signal will not reach the monitoring center. We do offer an alternative communication option. Our A+ AlarmNet radio/cell backup system is offered as a reliable secondary source if you feel that this might be an issue for your business.

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